Name: Contact Cover Today
Brand: Cover Today

Looking for cover?

If you’re a UK resident aged 50 to 80 you can call us on 0800 470 4498 to get a quote.

Our UK-based Sales team is available Monday to Friday from 8am to 8pm, Saturday from 9am to 6pm and Sunday from 9am to 5pm (excluding bank holidays).

For any other questions, please email enquiries@covertoday.co.uk.

Existing customer?

To talk to us about your existing policy or to apply to make a change, call us on 0800 470 4367

Our Customer Service team is available Monday to Friday from 9am to 7pm, excluding bank holidays.

You can also reach us via email at service@covertoday.co.uk.

You can read our Flexible Trust Form here and our Guide to Trusts here.

Flexible Trust Form

A Flexible Trust is a legal arrangement which allows the owner of a life insurance policy to give their policy to a trusted group of people to manage it.

Download

Guide to Trusts

Learn more about what a Trust is, how it works, and some of the advantages and disadvantages of putting your policy into a trust with our helpful guide.

Learn more

Claims

A claim should be made as soon as possible after the death occurs. To start the claims process, please contact us in one of these ways:

By phone: 0800 470 4367, weekdays between 9am and 7pm
By post: Customer Services – Cover Today, PO Box 6063, Windsor, SL4 9GL
By email: claims@covertoday.co.uk

We’ll send you a form to be completed, signed and returned with supporting documentation. After the claim is approved, payment will be made to the person who is legally entitled to it, and we will refund any premiums paid between the date of death and the date the claim is paid.

Complaints

Hopefully you’ll never have reason to complain but if you do, we will do our best to work with you to resolve it.

Let us know the problem

You can contact us in several ways. When contacting us, please include or have your policy number ready so that we can deal with your enquiry quickly.

Please contact Cover Today:

By phone: 0800 470 4367, weekdays between 9am and 7pm
By post: Customer Services – Cover Today, PO Box 6063, Windsor, SL4 9GL
By email: complaints@covertoday.co.uk

Receipt of your complaint will be acknowledged within 5 working days in all cases. You will then receive a final response within 8 weeks.

Escalate your complaint

Money worries?

We understand that when it comes to finances, it can be hard to plan for everything. If you are struggling with paying for your policy, have recently missed a payment or think you might do soon, please get in touch with us. It can happen to anyone so it’s important to get in touch as soon as possible so we can discuss the options available to you. After all, we are here to help.

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